Client Coordinator

The Interview.

  1. Before you start the interview, be sure to have your iPad ready to start recording using the app “Voice Memos” already installed on the device.

  2. Start recording…

  3. While recording, let the candidate know that you will record the audio of this interview for review purposes and ask permission, this should be recorded.

Recording audio of the interview can keep you on track so you could listen to the answer comfortably without having to pause and write a candidates response.

  1. If you could change one thing about the salon industry, what would it be and why?

Asking about a candidate's thoughts on the salon industry and what they would change allows the interviewer to gain insight into the candidate's values, priorities, and level of industry knowledge. It also shows whether the candidate is proactive and solution-oriented.

2. What was the most memorable or unique customer interaction you've had in the past?

Asking about memorable or unique customer interactions allows the interviewer to gauge the candidate's interpersonal skills and ability to handle difficult or unexpected situations.

3. How do you stay motivated and enthusiastic in a customer-facing role?

Asking about motivation and enthusiasm in a customer-facing role helps the interviewer understand how the candidate approaches their work and whether they have the necessary qualities to succeed in a role that involves interacting with customers on a regular basis.

4. How do you think the salon industry can better serve and support its customers?

Asking about how the salon industry can better serve and support its customers allows the interviewer to see whether the candidate has a customer-centric mindset and is interested in improving the customer experience.

5. How do you think the salon industry can better serve and support its employees?

Asking about how the salon industry can better serve and support its employees allows the interviewer to see whether the candidate is aware of and concerned with the well-being and satisfaction of salon employees.

6. If you could go back in time and give yourself one piece of career advice, what would it be and why?

Asking about career advice the candidate would give to their past self allows the interviewer to see the candidate's self-awareness and ability to reflect on their past experiences. It can also give the interviewer insight into the candidate's values and priorities.

7. What is your definition of a good manager or supervisor?

Asking about the candidate's definition of a good manager or supervisor allows the interviewer to see whether the candidate has a clear understanding of the role and responsibilities of a manager or supervisor, and whether their expectations and values align with those of the company.

8. Did you forget to include any dates for days that you will be absent?

Asking about absent dates allows the interviewer to confirm that the candidate is available for the position and to plan accordingly.

9. Do you have any questions for us?

Asking the candidate if they have any questions for the interviewer allows the candidate to clarify any concerns or uncertainties they may have about the position or the company, and shows their interest in the opportunity. It also allows the interviewer to see how prepared and engaged the candidate is.

After the interview, inform the candidate to be on the lookout for an email response some time today with further details. Thank the candidate, and wish them well..

THE END… or The beginning? We shall see…..

Congrats! Thank you for conducting the interview, fingers crossed on our future team member? If everything went well, send the candidate an offer letter!